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Program Development and Quality Assurance Coordinators (2 positions) - Brock University, St. Catharines, ON, Canada

Posted By: Brock University <[email protected]>
Date: Tuesday, 30 January 2018, at 2:54 p.m.

Job summary

Program Development and QA Coordinators are responsible for developing curricula that reflect current TESL pedagogy and meet the academic standards of the department, as well as creating corresponding assessments. In addition, Program Development and QA Coordinators are responsible for quality assurance via the provision of feedback on the curriculum delivery, for reviewing student performance across the level, and for comparing level equivalency to CEFR and/or other recognized standard English language proficiency scales.

The ESL Program Development and Quality Assurance Coordinator will:
Create, maintain, and regularly revise curriculum for all programs within ESL Services.
Select course materials for adoption each term to enable curricula to be delivered in a pedagogically appropriate and efficient manner.
Create, develop, adapt, and maintain materials for adoption across all language skills, taking into consideration technological and pedagogical developments.
Regularly collaborate with ESL Instructors to present the curriculum, discuss student experience, teaching delivery, texts, and material.
Develop tests and exams and organize all exams, including but not limited to setting exam procedures, acting as a Head Invigilator, and arranging printing of the midterm and final exams.
Review weekly lesson plans to ensure alignment with the curriculum and level.
Develop, maintain, and regularly revise sites on Brock's LMS for all courses.
Establish and maintain standards and learning outcomes across multiple sections of each skill level and ensure appropriate progression through the program to completion.
Regularly review tests and exams for each level to ensure consistency and level appropriateness.
Identify program gaps and opportunities, making recommendations for courses/curriculum.
Develop methods to administer, gather and review student feedback and adjust programming to accommodate.
Review, evaluate, and provide direction on ordering appropriate texts for preparation for each term, ordering student textbooks and Instructor teaching material.
Meet and communicate with publishing representatives to review textbooks and
discuss future textbook needs.
Distribute, monitor, and store texts and materials used for all programs.
Distribute reference materials that can be borrowed by Instructors and students.
Meet regularly with other Program Development/ QA Coordinator to discuss activities related to the overall coordination of learning levels.
Attend all general or special meetings for ESL Services.
Contribute to the overall running of the department by providing suggestions and input on issues such as special programs, and extra-curricular activities.
Act as representatives of ESL Services when meeting people outside of the department.
Participate on the hiring committee for Instructors for all programs to provide feedback.
Support the Student Engagement and Communications Coordinator in the development and delivery of student activities.
Oversee placement tests each term, as well as administer tests when required.


Master's degree in a related field/discipline.
TESL Certificate (complete with a supervised practicum component in classroom teaching and a comprehensive theoretical component).
5+ years of experience in a broad range of ESL programs (e.g. post-secondary teaching experience, ESL/EFL overseas, workplace English, EAP, ESP, etc.).
2+ years of experience developing curriculum for short-term and EAP language based programs.
Proven understanding of TESL pedagogy and demonstrated proficiency in curriculum design for ESL programs.
Ability to remain current with best practices in TESL pedagogy and curriculum design practices, including awareness of aspects of teaching that need to be included in a curriculum.
Ability to write, develop, and mark appropriate assessment pieces.
Precise attention to detail regarding program delivery.
Skilled in the use of SAKAI or similar LMS systems.
Demonstrated computer competency with Microsoft Office and classroom and teaching tools and technology.
Knowledge of relevant textbooks and publishers.
Knowledge of the University environment and related practices.
Ability to cooperatively develop and present ideas regarding curriculum and projects.
Demonstrate tact, discretion, and skill in handling highly confidential information.
Incumbent must be objective, fair, impartial, and flexible without compromising legislative requirements and established policies.
Ability to provide and promote excellent student service.
Effective verbal and written communication skills, including the ability to champion change and gain support for new initiatives.
Ability to resolve conflict involving students and/or staff.
Ability to interact with persons from diverse backgrounds.
Excellent planning, time management, and organizational skills.
Ability to identify service requirements, define strategies, develop metrics, and implement practical service solutions under constraints.
Ability to manage administrative logistics and solve complications as they arise.
Demonstrated competence with details and deadlines, including ability to establish priorities, organize own work, and work with minimal supervision.
Ability to collaborate effectively with instructors.


Please apply online.

Applicants are invited to submit a resume and cover letter, including salary expectations, by applying online https://brocku.ca/careers/ESL by 4:30 p.m., February 1, 2018.

We appreciate all applications received; however, we will contact only those candidates selected for an interview.

Our Commitment

Brock University is actively committed to diversity and the principles of Employment Equity and invites applications from all qualified candidates. Women, Indigenous peoples, members of visible minorities, and people with disabilities are encouraged to apply. We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, as outlined in the Employee Accommodation Policy ( https://brocku.ca/webfm_send/39939 ).

Please advise Jenny Korkes, Talent Acquisition Consultant, [email protected] to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

This position is included in the CUPE, Local 4207 - Unit 2 Union.

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